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Maximo Systems Development Director - 90250679 - Wilmington

Date: Apr 28, 2019

Location: Wilmington, DE, US, 19801

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Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The IT Systems Development Director is an expert in IT development, delivery and operations. The position entails looking at the applications and services holistically providing an integrated framework based on business rules. Daily tasks include leading multiple work streams across associated platforms creating applications and services serving specific AMTRAK domains. The role requires this leader to define the application design and delivery adhering to a Service Oriented Architecture paradigm, so that different components work seamlessly. It also requires laying the foundation of a commerce platform which can scale to meet the requirements of Amtrak across different business functions.


The IT Systems Development Director works on major programs providing subject matter expertise and technical direction and is also responsible for systems analysis, systems landscape dependency mapping, design, development, integration, and enhancement. The role works closely with customers, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.  These solutions must be aligned with business and IT strategies and are in compliance with the organization’s architectural standards.

Responsibilities include, but may not be limited to, the following:

  • Leads development team in technical design and implementation, ensuring the end results meet's the busienss requirements.
  • Drives the development of services to be exposed as API's leveraging management platform.
  • Leads the development work streams responsible for creating compliant platforms.
  • Organizes and documents technical requirements. Creates technical design specifications and assists in sizing technical requirements.
  • Works with customers to develop and analyze application packages and tools and determine optimum functionality requirements to meet those needs.  Evaluates new application packages and tools.
  • Provides multiple recommendations for the solutions.
  • Evaluates existing applications and platform and provides recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.  Participates on teams that outline the process and scope out the improvements that can be realized through the application solution.
  • Implements integration plans.  Interfaces with testing teams to incorporate plans into integration testing process.
  • Defines, develops or modifies software application modules or enterprise wide software systems using disciplined development processes.  Identifies better sources of data feeds and interfaces with architects to ensure their feasibility with corporate data warehouse, when needed.
  • Adheres to quality standards and procedures.  Reviews modules for quality assurance and checks compliance with application architecture standards and SLAs.  May assist in defining development guidelines and standards to be utilized in software development/integration.
  • Provides technical leadership coaching and mentoring to team members.  Provides technical guidance or system process expertise.  Develops reports and presentations for senior management, as needed. 
  • Act as the lead and overall technical solution designer for the Maximo Enterprise Asset Management system as well as the interfaces with Siemens PLM, SAP ERP, Ariba, and other supporting partner systems in Amtrak’s ecosystem
  • Deliver efficient system design solutions based on existing and future application experience and knowledge while adhering to industry best practices
  • Drive innovative technical solutions to meet the client’s functional requirements within the available capabilities of the software 
  • Support the mandated tenant of zero customizations, cloud first, mobile first while maintaining Amtrak IT standards and vision
  • Providing domain expertise around all areas of system architecture and software development with a focus on Mechanical, Engineering, Real Estate and facilities management systems preferred.
  • Understands and enforces the efficient design and configuration of system security and access, including cloud and mobile solutions
  • Help define the EAM vision based on system functionality and business needs, continuing to look for opportunities on ways to expand the portfolio
  • Works on programs that may span a broad range of systems. Requires expertise in multiple technology domains and possesses an increased level of business knowledge.



  • Bachelor’s Degree in Computer Science, Information Systems, or business management – or equivalent work experience
  • 10 to 12 years of relevant technical experience in a leadership or a Subject Matter Expert capacity.
  • Extensive experience programming and/or systems analysis experience.  Have a broad level of understanding surrounding information systems and application architecture standards.
  • Extensive experience in design, development and operation of internet scale web applications leveraging IaaS / PaaS / SaaS delivery models.
  • Experience in API Engineering for both REST and SOAP based services.
  • Strong object oriented programming skills preferably in Java / J2EE, Spring, Hibernate
  • Ability to work well under deadlines and in a flexible environment.
  • Strong understanding of Service Oriented Architecture tenets, and N tier architecture deployments models when it comes to deploying against cloud based platforms.
  • Must have leadership skills, experience/in-depth knowledge of business operations and systems requirements processes including ability to measure short- and long-term business goals. 
  • Must possess the ability to utilize adaptable communication skills to effectively translate between technical and business language.
  • Must possess the skill to educate project team members on business unit goals and objectives and educate the business on the value of information technology.
  • Ability to identify, propose and oversee the execution of business solutions as well as interpret
  • documents communicating business needs and requirements.
  • Must possess the skill to assess the client needs through direct interaction, and identify opportunities to develop the business through effective use of technology.
  • 10+ years of hands on, technical and functional experience with Maximo including designing, developing, and implementing high quality modifications, interfaces, conversions, and business process changes for Maximo systems
  • IBM Certified Professional - Maximo Asset Management V7.6 or later version
  • 5+ years of experience implementing the Maximo product in a transportation or Operational-heavy industry
  • The successful candidate will have proven experience with:
    • Web protocols including HTTP, SMTP and LDAP. 
    • Knowledge of administration of database and web server components. 
    • Modern programming language experience SQL, Java and/or C++. 
    • Experience with methodologies and technologies such as HTML, CSS, XML, and JavaScript, Oracle, RDBMS
    • Configuring IIS, WebSphere, and Maximo Asset management suite, Spatial, Building Information Models (BIM), Anywhere Extensions, SAP 
    • Relational database table structure and design principles. 
    • Maximo integration technologies (Object structures, services, channels, etc.). 
    • BIRT, Actuate, Cognos and other proven Business Intelligence Reporting  
    • Maximo integration with other applications. 
    • IBM Maximo Anywhere/Platform configuration, app development and deployment. 


  • Excellent troubleshooting skills
  • Proven experience implementing or configuring Maximo in the transportation industry or an Operations-heavy company.
  • Proven experience integrating Maximo with SAP ERP, Siemens TeamCenter PLM, Quintiq, AutoCAD, Solidworks or other complementary third party applications.


Must have excellent written and oral communication skills.

Requisition ID:39930
Posting Location(s):Delaware
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology

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