OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

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Coach Cleaner - 90188648 - Seattle
Seattle, WA, US, 98134 Jul 15, 2019 0.00 mi Support Services (Internal Customers/Passengers) C8102 WA Seattle-Coach-Cleaner-90188648-Seattle-WA-98134
Seattle, WA, US, 98134 Jul 15, 2019
Asst Superintendent OBS - 90212039 - Seattle
Seattle, WA, US, 98134 Jul 16, 2019 0.00 mi Standards D1 WA Seattle-Asst-Superintendent-OBS-90212039-Seattle-WA-98134
Seattle, WA, US, 98134 Jul 16, 2019
Usher/Gateman - 90042924 - New York
New York, NY, US, 10001 Jun 24, 2019 0.00 mi Support Services (Internal Customers/Passengers) BC962 NY New-York-UsherGateman-90042924-New-York-NY-10001
New York, NY, US, 10001 Jun 24, 2019
OBS TRAINEE - LEAD SERVICE ATTENDANT - 90247540 - New York
New York, NY, US, 10001 Jul 15, 2019 0.00 mi Host Railroads SF323 NY New-York-OBS-TRAINEE-NEW-YORK-90247540-New-York-NY-10001
New York, NY, US, 10001 Jul 15, 2019
OPERATIONS SUPERVISR - 90257113 - Miami
Miami, FL, US, 33147 Jul 9, 2019 0.00 mi Standards 0G011 FL Miami-OPERATIONS-SUPERVISR-90257113-Miami-FL-33147
Miami, FL, US, 33147 Jul 9, 2019