OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

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Red Cap - 90150034 - Washington
Washington, DC, US, 20002 Dec 7, 2018 0.00 mi Standards BC171 DC Washington-Red-Cap-90150034-Washington-DC-20002
Washington, DC, US, 20002 Dec 7, 2018
GEB RED CAP - 90246919 - Washington
Washington, DC, US, 20002 Dec 11, 2018 0.00 mi Support Services (Internal Customers/Passengers) BC971 DC Washington-GEB-RED-CAP-90246919-Washington-DC-20002
Washington, DC, US, 20002 Dec 11, 2018
OBS TRAINEE - TRAIN ATTENDANT/SERVICE ATTENDANT - 90194354 - Seattle
Seattle, WA, US, 98134 Nov 26, 2018 0.00 mi Training SF123 WA Seattle-OBS-TRAINEE-TRAIN-ATTENDANTSERVICE-ATTENDANT-90194354-Seattle-WA-98134
Seattle, WA, US, 98134 Nov 26, 2018
OBS TRAINEE - FOOD SPECIALIST - 90194355 - Seattle
Seattle, WA, US, 98134 Nov 26, 2018 0.00 mi Training SF123 WA Seattle-OBS-TRAINEE-FOOD-SPECIALIST-90194355-Seattle-WA-98134
Seattle, WA, US, 98134 Nov 26, 2018
OBS TRAINEE (Cook) - 90210525 - Los Angeles
Los Angeles, CA, US, 90012 Nov 27, 2018 0.00 mi Training SF843 CA Los-Angeles-OBS-TRAINEE-Food-Spcialist-90210525-Los-Angeles-CA-90012
Los Angeles, CA, US, 90012 Nov 27, 2018
OBS TRAINEE - Train/Service Attendant - 90210803 - Los Angeles
Los Angeles, CA, US, 90012 Dec 7, 2018 0.00 mi Training SF843 CA Los-Angeles-OBS-TRAINEE-TrainService-Attendant-90210803-Los-Angeles-CA-90012
Los Angeles, CA, US, 90012 Dec 7, 2018
OBS TRAINEE - Train Attendant - 90249509 - Charlotte
Charlotte, NC, US, 28206 Dec 4, 2018 0.00 mi Training SF123 NC Charlotte-OBS-TRAINEE-Train-Attendant-90249509-Charlotte-NC-28206
Charlotte, NC, US, 28206 Dec 4, 2018
Baggageman/Mail - 90220812 - Baltimore
Baltimore, MD, US, 21201 Dec 7, 2018 0.00 mi Regulatory BC169 MD Baltimore-BaggagemanMail-90220812-Baltimore-MD-21201
Baltimore, MD, US, 21201 Dec 7, 2018