OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

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OBS TRAINEE-WASH DC - LEAD SERVICE ATTENDANT - 90199794 - Washington
Washington, DC, US, 20002 Apr 17, 2019 0.00 mi Host Railroads SF523 DC Washington-OBS-TRAINEE-WASH-DC-90199794-Washington-DC-20002
Washington, DC, US, 20002 Apr 17, 2019
OBS TRAINEE-WASH DC - EN ROUTE CLEANER 90199795 - Washington
Washington, DC, US, 20002 Apr 17, 2019 0.00 mi Host Railroads SF523 DC Washington-OBS-TRAINEE-WASH-DC-EN-ROUTE-CLEANER-90199795-Washington-DC-20002
Washington, DC, US, 20002 Apr 17, 2019
OBS TRAINEE-NEW YORK - LEAD SERVICE ATTENDANT - 90247540 - New York
New York, NY, US, 10001 Apr 18, 2019 0.00 mi Host Railroads SF323 NY New-York-OBS-TRAINEE-NEW-YORK-90247540-New-York-NY-10001
New York, NY, US, 10001 Apr 18, 2019
OBS TRAINEE-NEW YORK - EN ROUTE CLEANER 90247539 - New York
New York, NY, US, 10001 Apr 18, 2019 0.00 mi Training SF323 NY New-York-OBS-TRAINEE-NEW-YORK-90247539-New-York-NY-10001
New York, NY, US, 10001 Apr 18, 2019
OBS TRAINEE - LEAD SERVICE ATTENDANT - NEW YORK - 90235711 - New York
New York, NY, US, 10001 Apr 18, 2019 0.00 mi Host Railroads SF323 NY New-York-OBS-TRAINEE-LEAD-SERVICE-ATTENDANT-NEW-YORK-90235711-New-York-NY-10001
New York, NY, US, 10001 Apr 18, 2019
OBS TRAINEE - 90196394 - Oakland
Oakland, CA, US, 94607 Apr 3, 2019 0.00 mi Training SF823 CA Oakland-OBS-TRAINEE-90196394-Oakland-CA-94607
Oakland, CA, US, 94607 Apr 3, 2019
Customer Service Representative - 90255075 - Fargo
Fargo, ND, US, 58102 Apr 18, 2019 0.00 mi Standards BN110 ND Fargo-Customer-Service-Representative-90255075-Fargo-ND-58102
Fargo, ND, US, 58102 Apr 18, 2019
Customer Service Representative - 90013487 - Springfield
Springfield, IL, US, 62701-1106 Apr 4, 2019 0.00 mi Support Services (Internal Customers/Passengers) BN190 IL Springfield-Customer-Service-Representative-90013487-Springfield-IL-62701-1106
Springfield, IL, US, 62701-1106 Apr 4, 2019
Asst Superintendent OBS - 90212039 - Seattle
Seattle, WA, US, 98134 Apr 15, 2019 0.00 mi Standards D1 WA Seattle-Asst-Superintendent-OBS-90212039-Seattle-WA-98134
Seattle, WA, US, 98134 Apr 15, 2019