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Dir IT - 90034903 - Washington

Date: Feb 11, 2019

Location: Washington, DC, US, 20002

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Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

SUMMARY OF DUTIES:
The Director directs the integration of IT process across multiple functional areas. The position oversee services provided to multiple internal and external customers. May focus on one or more industries of moderate to high complexity. 
Because Amtrak lawyers regularly work in more than one practice area, and serve more than one client or set of clients, regardless of his/her primary focus and responsibility, this position also requires that the incumbent work as a “generalist” who can perform comparable transactional legal work for Amtrak’s Engineering, Marketing, Environmental or IT departments.

 

ESSENTIAL FUNCTIONS:

  • Responsible for creating an integrated information technology plan to support one of more organizational strategies. Responsibilities include, but may not be limited to, the following:  
  • Partners with business leaders to develop an integrated IT and business strategy.
  • Participates in the governance board that defines the IT mission, oversees operations, and determines IT investments, and pricing and product strategies.
  • Manages the development of the business technology plan. Implements solutions consistent with the architecture.
  • Directs the development and implementation of integrated IT initiatives to support business strategies.
  • Integrates high-quality services at optimal cost across multiple business and customers.
  • Works with business groups and service provides to establish service level agreements that support business objectives. Modifies as required. Ensures internal SLA's are met.
  • Provides advice and counsel to the vendor relationship decision-making and contract development processes. Ensures contacts are in place.
  • Ensures service provider performance is reviewed and that contract managers are notified when necessary.
  • Meets regularly with team to gather work statuses. Discuss work progress and obstacles. Provides advice, guidance, encouragement and constructive feedback. Ensures work, information ideas, and technology flow freely among the section.
  • Establishes measureable individual and team objectives that are aligned with business and organizational goals. Documents and presents performance assessments. Recognizes and rewards associates commensurate with performance. Implements organizational practices for staffing, Equal Employment Opportunity (EEO), diversity, performance management, development, reward and recognition, and retention.
  • Ensures staff has the resources and skills needed to support all work initiatives. Forecasts new skill requirements based on emerging technologies. Participates in IT workforce deployment activities.
  • Generates appropriate communication, process and educational plans for mitigating the disruption of change. Develops timelines and action steps for anticipating and framing the type of change.
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MINIMUM QUALIFICATIONS: 

  • Bachelors degree in related technical/business areas or equivalent work experience. 
  • 10 to 12 years of relevant technical and business managerial experience.
  • May require in-depth knowledge of one or more processes/services. Business experience should include assignments in multiple business and technical processes and financial management.
  • Technical and/or ITIL, or equivalent Certifications 
  • Must have expert knowledge as described in amendment.
  • Requires leadership experience in managing cross-functional teams and influencing senior level management and key stakeholders.
  • Requires demonstrated ability to launch and deliver multiple, concurrent IT projects on time and within budget.
  • Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self-motivated.
  • Requires on-call status


PREFERRED QUALIFICATIONS: 
Experience working in large complex companies, that heavily rely on real time 7x24 IT operations to successfully service external customers.


COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills

Requisition ID:39042
Posting Location(s):District of Columbia; Maryland; Virginia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology

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