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Program Mgr - 90247428 - Washington

Date: Nov 27, 2018

Location: Washington, DC, US, 20002

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Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The Program Manager is responsible for the quality and delivery of the assigned program/projects. The role requires regular analytical and metrics-based reporting to other staff, board members, and stakeholders. 
The Program Manager is responsible for successful completion of all phases of the project life cycle. This resource will develop, establish and maintain project management standards and procedures and is responsible for defining project guidelines, obtaining business and information technology sponsor approvals, and coordinating resources necessary to successfully complete the project within scope, budget, and schedule. This position leads the refinement of requirements, development of plans and schedules, and estimation and project maintenance.
The Program Manager is responsible for the quality and delivery of the projects that are of high complexity. This role will lead projects that may address an enterprise need or be specific to the needs of a single department. 



  • Plans the delivery of overall projects/program and its activities in accordance with the mission and the goals of Amtrak. Manages the overall execution of the project/program to ensure strict adherence to budget, schedule, and scope. Monitor and track project milestones and deliverables while ensuring high quality standards.
  • Builds strong relationships within Amtrak to understand business challenges and opportunities. Creates a collaborative partnership among executive leaders and portfolio stakeholders and enables workforce development, change management, and planning decisions. Establish clear communication channels between all stakeholders to ensure transparency and understanding of project/program objectives.
  • Provides performance analytics on the program for stakeholders
  • Develops and implement long-term goals and objectives to achieve the successful outcome of the project/program. Leads the project/program team to achieve objectives by setting team direction, coordinating activities across multiple organizational functions, motivating team members.
  • Develops an annual budget and operating plan to support the project/program. Monitors and approves all budgeted program expenditures. Utilize various tools and techniques for estimating costs associated with a project including physical, financial and human capital costs.  Develop a detailed cost baseline from cost estimations.  Continuously monitor actual cost of a project versus the forecast and budget.
  • Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks. Keeps management aware of potential risks and solutions or activities to mitigate risks.  Analyzes and prioritizes risks and assess potential project impact.  Develops and maintain risk plans, processes and systems in order to mitigate such risk, with assistance.  Creates action plan for risks that occur and follow through on plan.
  • Supports the creation of project management best practices, tools, and ways for Amtrak to drive efficiency in order to reduce costs and add value.  Develops and manage work breakdown structures (WBS) based on project/program scope and objectives.
  • Adheres to Amtrak Enterprise Project Management methodology.
  • Determines staffing requirements and forms project teams. Works with resource managers in order to effectively align resources across projects. Ensures project team members have the tools and training required to perform effectively.  Provides constructive feedback as it pertains to project performance.



  • Demonstrated hands-on experience in Portfolio Management analysis, planning, creation, monitoring, strategy, governance and ability to execute across all aspects of the project lifecycle.
  • Bachelor’s degree in related field with minimum 9 years of practitioner experience with project and program management or 13 plus years of experience in lieu of degree. 
  • Experience coordinating and supporting IT business processes.
  • Minimum 3-5 years of project management or IT Management.
  • Project Management Professional (PMP) required.
  • PgMP Certification (Must be willing to obtain within 18 months of hire date)
  • Strong project and program management skills
  • Prior experience managing IT projects especially in IT scheduling and budgeting.
  • Strong focus on collaboration, team building, and customer service
  • Demonstrated knowledge of high-level expertise in the application of the tools and techniques of the project management discipline
  • Proven skills in managing within a matrix organization.
  • Ability to provide constructive feedback to teams as it pertains to project performance.
  • Highly skilled in the Microsoft Office Suite, as well as Microsoft Project, Sharepoint and other current tools applicable to the position.



  • Master's Degree in related field.
  • Thorough understanding of IT environment.


Must have excellent oral and written communication skills

Requisition ID:38671
Posting Location(s):District of Columbia; Maryland; Virginia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology

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