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Sr Principal Technologist - 90249664 - Washington

Date: Jan 8, 2020

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Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The Sr Principal Technologist is an expert/lead technical role.  Works on one or more projects of high complexity as the technology subject matter expert and/or technical leader/consultant in multiple disciplines. When involved with a project team, acts in a consultative manner and does not provide administrative or management type of support. Works on the most complex tasks and projects, or supports issues that involve the highest degree of risk and impact enterprise-wide performance.  Makes use of the individual's expert knowledge within one or more areas of specialty.


  • Researches and analyzes advanced technology trends within area of expertise. Identifies emerging trends and initiates research projects for team members.
  • Leads the assessment of emerging technologies.  Recommends new products or tools for the organization.  Oversees cost-benefit and risk analysis and presents options to Sr. Management teams.
  • Partners with leadership to define and communicate long-term technology strategy and planning for the enterprise.
  • Leads in the development and analysis of source selection strategies.
  • Works with service providers to ensure that their in-scope technical solutions are consistent with the enterprise business strategy and architecture.
  • Serves as a technical consultant, trusted advisor and, as may be an escalation point (Tier 3) for issues.  Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program/project.
  • Provides technical analyses to help define, assess and monitor the technical aspects of the program/project or services.
  • Designs innovative solutions using new technologies.  Implements short-term alternatives when appropriate.  Reviews proposed designs at key milestone events and approves additional efforts.
  • Oversees technical efforts to troubleshoot existing information systems or networks to identify errors or deficiencies. Evaluates team's proposed solutions and alternatives against decision criteria.
  • Leads the resolution of support issues escalated by senior operations, development personnel or service provider personnel.  Guides vendors during the problem resolution process as needed.
  • Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies.
  • Represents Amtrak in relevant industry forums.



  • Bachelor's degree in engineering or computer science, or equivalent work experience.
  • 7 to 10 years of relevant technical experience preferably in a leadership or a Subject Matter Expert capacity.
  • Relevant technical Certifications.
  • ITIL, or equivalent Certification 


  • Must posess working experience utilizing the ITIL Framework for Incident, Change, Problem and Release Management.
  • May travel upto 25% of the time.
  • Requires on-call status
  • After hours and periodic shift work may occasionally be required  



  • Master's degree in engineering or computer science, or equivalent.
  • Prior experience working in 24x7 public safety and transportation organizations
  • Strong ability to communicate technical concepts, terms and language to technical and non-technical audiences


The IT Senior Principal Technologist – Positive Train Control (PTC) will become the subject matter expert (SME) in the PTC systems technical landscape.  He/She will provide Tier 3 support for PTC IT systems and support PTC incident root cause analysis / corrective action plans.  He/She will develop technical roadmaps for the PTC ecosystem that provide resilience, reliability and scalability and are integrated with the Amtrak IT, host railroads and Collins.  They will provide recommendations for best practices in the operations and maintenance (O&M) of the network of integration points between Amtrak, Collins and the host railroads.  They will ensure complete and consistent reporting for Amtrak PTC performance analysis and tenant reporting.  They will support the PTC Incident management tool used for centralized collection and association of PTC incidents. 

•    Bachelor’s Degree in Information Technology
•    Extensive hands-on experience using Salesforce, Mulesoft and cloud services 
•    Experience with JAVA, SQL, SOAP Web Services and Spring Boot

The successful candidate will have proven experience with:

  • Serving as technical lead in multi-year, high visibility capital projects
  • Strong experience with and general knowledge of other disciplines within IT inclusive of IT Strategy, IT DevOps, IT Operations, Enterprise Architecture
  • Excellent communication skills, working collaboratively with others – inclusive of senior executives
  • Proven ability to build and maintain relationships both within the business and with external / internal customers
  • Experience driving change in large nation-wide organizations
  • Extensive technical experience implementing enterprise-grade Transit, Transportation or Public Safety systems, applications and infrastructure
  • Familiarity with Train Operations and Network Service systems, applications and infrastructure


Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self-motivated

Requisition ID:42748
Posting Location(s):Delaware; Pennsylvania
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology

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