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Information Technology Intern - Spring 2020- 90259784 - Wilmington

Date: Sep 4, 2019

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Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The purpose of the internship is to prepare college students for entry into the business world by providing an understanding of IT application engineering and operational support functions to include theoretical knowledge and practical application of monitoring, root-cause-analysis, and event management technology.



  • Assist in the identification of problem areas within system or application deployments
  • Assist in troubleshooting tools related problems
  • Assist in the education of the user base on tools usage, methodologies and governance
  • Work with team members on the design and implementation of IT service offering governance  •
  • Work with team members on building and maintaining documentation to support IT service offerings
  • Assist in the design of mobile device configurations for Android and iOS devices.
  • Work with downstream users to identify requirements and problem areas • Learn and develop skills in information technology to include application architecture, monitoring, and the processing of IT events/issues through procedure
  •  Develop communication skills with IT professionals who specialize in other areas of the IT organization to facilitate a broader working knowledge of participating in an enterprise IT organization.
  • Must be actively pursuing a degree at an accredited educational institution.
  • Must be actively pursuing an undergraduate degree in IT
  • Must have at least 1 year of academic undergraduate studies completed or a sophomore status at minimum.
  •  Must have a cumulative GPA of 3.0 or higher 

Broad understanding of IT concepts

• Ability to follow directions

• Ability to research concepts independently

• Ability to work independently

• Course work with basic programming

• Desire to work in an information technology field

Must have excellent written and oral communication skills.

Requisition ID:41231
Posting Location(s):Delaware
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology

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