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Shift Supervisor Asset Management - 90248556 - Wilmington

Date: Aug 2, 2019

Location: Wilmington, DE, US, 19801

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Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

Shift Supervisor, Asset Management is responsible for ensuring communication with the Mechanical Terminals and Backshops for identifying defect repairs and regulatory compliance throughout the United States.  Assisting in any mechanical requirements and troubleshooting for en - route train service and PTC Interoperability with Host and Tenant Railroads.


• Supervise the activities of the Mechanical/PTC Desk while optimizing procedures and processes for total functionality.
• Identify continuous process improvement and automation opportunities to increase accuracy and efficiency.
• Oversee and assess PTC operations to recognize service disruption to expedite resolution(s) with business partners.   
• Monitor and provide feedback of PTC operations throughout the system to internal and external stakeholders.
• Maintain SharePoint sites to provide real time PTC OBS log requests to Host Railroads and other outside vendors.  
• Provide technical training to any newly hired members of the Mechanical Desk.
• Create, plan, and implement Work Order templates to ensure a standardized method of repair while maintaining budgetary control.
• Investigate and analyze data that contributes to Amtrak’s OTP (On Time Performance) and establish new methodologies to improve service performance
• Follow up Incident, Corrective and PM work on Rolling stock equipment to ensure compliance with CFR 49-238 requirements.
• Track inspections to ensure scheduled completion and perform equipment surveys to determine root causes and/or areas of concern, coordinates mechanical operations with M/W, C&S, ET, Product Line, Transportation, Marketing and Customer Service Departments, and monitors system-wide, out-of-service equipment ensuring availability sufficient for service.   
• Coordinate directly with the Ops Desk(s), Power Desk(s) and Car Desk(s) within CNOC as the mechanical liaison to insure mechanical issues are reported and addressed for planned and unplanned maintenance.
• Responsible for development and execution of the Defect Repeater Program to guarantee proper corrective action is taken to repair defective equipment.     
• Report prior days’ operations and current days’ equipment status, compile data on enroute mechanical failures, provide details of CFR 49-229-238-232 incidents, record information in the Work Management System.
• Translate business objective into various reporting views and presentations to facilitate project tracking and monitoring.  
• Act as the off-site qualified maintenance person (QMP), provide phone/radio support to on-board/engine crews for the troubleshooting of enroute mechanical problems, be accountable for the support and resolution of all mechanical problems enroute or at end terminals especially incidents involving reporting/resolving CFR 49-238 compliance issues.


• Bachelor’s Degree or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
• Extensive working knowledge of governing federal regulations including FRA, FDA, OSHA, AAR and EEO.
• 5+ years of relative work experience.
• Minimum of 2 years of experience maintaining Amtrak Rolling Stock Equipment.
• Working knowledge of equipment systems with problem solving skills for both Locomotives and Cars. 
• Ability to learn new tasks (both complex and routine) in a fast paced environment with frequently changing priorities.
• Working knowledge of Arrow/OMS, Work Management, MS Office and CFR 49-229 & 238.
• Availability to work various shifts/days to ensure 24/7 coverage.
• Demonstrate sound leadership skills, project management skills and self-starter.


•  Certified for FRA 238-232 Tier I or Tier II QMP


Must have excellent verbal and written communication skills.



Requisition ID:40967
Posting Location(s):Delaware
Job Family/Function:Mechanical 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Mechanical || Mechanical

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