OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

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PASSENGER CONDUCTOR TRAINEE - 90188279 - Philadelphia
Philadelphia, PA, US, 19104 Oct 19, 2018 0.00 mi Training TC800 PA Philadelphia-PASSENGER-CONDUCTOR-TRAINEE-90188279-Philadelphia-PA-19104
Philadelphia, PA, US, 19104 Oct 19, 2018
Customer Service Representative - 90040036 - Fresno
Fresno, CA, US, 93721 Oct 16, 2018 0.00 mi Regulatory BN190 CA Fresno-Customer-Service-Representative-90040036-Fresno-CA-93721
Fresno, CA, US, 93721 Oct 16, 2018
Customer Service Representative - 90031476 - Stockton
Stockton, CA, US, 95203 Oct 16, 2018 0.00 mi Regulatory BN190 CA Stockton-Customer-Service-Representative-90031476-Stockton-CA-95203
Stockton, CA, US, 95203 Oct 16, 2018
Baggageman/Mail - 90071277 - Seattle
Seattle, WA, US, 98104 Oct 15, 2018 0.00 mi Regulatory BN161 WA Seattle-BaggagemanMail-90071277-Seattle-WA-98104
Seattle, WA, US, 98104 Oct 15, 2018
Baggageman/Mail - 90228952 - Seattle
Seattle, WA, US, 98104 Oct 15, 2018 0.00 mi Regulatory BN161 WA Seattle-BaggagemanMail-90228952-Seattle-WA-98104
Seattle, WA, US, 98104 Oct 15, 2018
Onboard Services - Lead Service Attendant - 90199245 - Seattle
Seattle, WA, US, 98134 Oct 9, 2018 0.00 mi Host Railroads SF123 WA Seattle-Onboard-Services-Lead-Service-Attendant-90199245-Seattle-WA-98134
Seattle, WA, US, 98134 Oct 9, 2018
Onboard Services - Lead Service Attendant - 90187930 - Oakland
Oakland, CA, US, 94607 Oct 9, 2018 0.00 mi Host Railroads SF123 CA Oakland-Onboard-Services-Lead-Service-Attendant-90187930-Oakland-CA-94607
Oakland, CA, US, 94607 Oct 9, 2018
Manager On Board Services - 90230332 - Chicago
Chicago, IL, US, 60607 Oct 6, 2018 0.00 mi Standards C3 IL Chicago-Manager-On-Board-Services-90230332-Chicago-IL-60607
Chicago, IL, US, 60607 Oct 6, 2018
Customer Service Representative - 90069516 - Fargo
Fargo, ND, US, 58102 Oct 4, 2018 0.00 mi Standards BN190 ND Fargo-Customer-Service-Representative-90069516-Fargo-ND-58102
Fargo, ND, US, 58102 Oct 4, 2018
Extra Board Customer Service/PID Operato - 90136857 - Newark
Newark, NJ, US, 07102 Oct 1, 2018 0.00 mi Hospitality (External Customers) BC162 NJ Newark-Extra-Board-Customer-ServicePID-Operato-90136857-Newark-NJ-07102
Newark, NJ, US, 07102 Oct 1, 2018
Extra Board Station Services - 90160852 - Boston
Boston, MA, US, 02110 Sep 27, 2018 0.00 mi Regulatory BC171 MA Boston-Extra-Board-Station-Services-90160852-Boston-MA-02110
Boston, MA, US, 02110 Sep 27, 2018