OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

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Passenger Engineer Trainee* - 90211010 - Philadelphia
Philadelphia, PA, US, 19104 Jul 22, 2017 0.00 mi Training PE400 PA Philadelphia-Passenger-Engineer-Trainee-90211010-Philadelphia-PA-19104
Philadelphia, PA, US, 19104 Jul 22, 2017
Onboard Services Trainee* Train Attendant - 90217928 - Miami
Miami, FL, US, 33147 Jul 22, 2017 0.00 mi Host Railroads SF623 FL Miami-Onboard-Services-Trainee-Train-Attendant-90217928-Miami-FL-33147
Miami, FL, US, 33147 Jul 22, 2017
Passenger Engineer Trainee* - 90211013 - Rensselaer
Rensselaer, NY, US, 12144 Jul 20, 2017 0.00 mi Training PE400 NY Rensselaer-Passenger-Engineer-Trainee-90211013-Rensselaer-NY-12144
Rensselaer, NY, US, 12144 Jul 20, 2017
Customer Service Representative - 90153651 - Rhinecliff
Rhinecliff, NY, US, 12574 Jul 20, 2017 0.00 mi Hospitality (External Customers) BN190 NY Rhinecliff-Customer-Service-Representative-90153651-Schenectady-NY-12574
Rhinecliff, NY, US, 12574 Jul 20, 2017
Road Foreman - 90218141 - New York
New York, NY, US, 10001 Jul 20, 2017 0.00 mi Regulatory NY New-York-Road-Foreman-90218141-New-York-NY-10001
New York, NY, US, 10001 Jul 20, 2017
Customer Service Representative - 90038940 - Depew
Depew, NY, US, 14043 Jul 20, 2017 0.00 mi Standards BN190 NY Depew-Customer-Service-Representative-90038940-Depew-NY-14043
Depew, NY, US, 14043 Jul 20, 2017
Passenger Engineer Trainee* - 90211011 - Washington
Washington, DC, US, 20002 Jul 18, 2017 0.00 mi Training PE400 DC Washington-Passenger-Engineer-Trainee-90211011-Washington-DC-20002
Washington, DC, US, 20002 Jul 18, 2017
Passenger Engineer Trainee* - 90210866 - Boston
Boston, MA, US, 02210 Jul 18, 2017 0.00 mi Training PE400 MA Boston-Passenger-Engineer-Trainee-90210866-Boston-MA-02210
Boston, MA, US, 02210 Jul 18, 2017
Passenger Engineer Trainee* - 90210870 - New Haven
New Haven, CT, US, 06519 Jul 18, 2017 0.00 mi Training PE400 CT New-Haven-Passenger-Engineer-Trainee-90210870-New-Haven-CT-06519
New Haven, CT, US, 06519 Jul 18, 2017
Customer Service Representative - 90182729 - Springfield
Springfield, MA, US, 01103 Jul 18, 2017 0.00 mi Standards BC118 MA Springfield-Customer-Service-Representative-90182729-Springfield-MA-01103
Springfield, MA, US, 01103 Jul 18, 2017
Assistant Passenger Conductor Trainee* - 90210869 - New Haven
New Haven, CT, US, 06519 Jul 17, 2017 0.00 mi Training TC800 CT New-Haven-Assistant-Passenger-Conductor-Trainee-90210869-New-Haven-CT-06519
New Haven, CT, US, 06519 Jul 17, 2017
Assistant Passenger Conductor Trainee* - 90210865 - Boston
Boston, MA, US, 02210 Jul 17, 2017 0.00 mi Training TC800 MA Boston-Assistant-Passenger-Conductor-Trainee-90210865-Boston-MA-02210
Boston, MA, US, 02210 Jul 17, 2017
Road Foreman - 90218827 - Raleigh
Raleigh, NC, US, 27601 Jul 17, 2017 0.00 mi Regulatory NC Raleigh-Road-Foreman-90218827-Raleigh-NC-27601
Raleigh, NC, US, 27601 Jul 17, 2017
Customer Service Representative - 90027552 - San Luis Obispo
San Luis Obispo, CA, US, 93401 Jul 17, 2017 0.00 mi Support Services (Internal Customers/Passengers) BN190 CA San-Luis-Obispo-Customer-Service-Representative-90027552-San-Luis-Obispo-CA-93401
San Luis Obispo, CA, US, 93401 Jul 17, 2017
Assistant Superintendent Operations- 90134783 - New York
New York, NY, US, 10001 Jul 17, 2017 0.00 mi Regulatory D1 NY New-York-Assistant-Superintendent-Operations-90134783-New-York-NY-10001
New York, NY, US, 10001 Jul 17, 2017
Bridge Operator - 90072159 - New London
New London, CT, US, 06320 Jul 14, 2017 0.00 mi Standards BT110 CT New-London-Bridge-Operator-90072159-New-London-CT-06320
New London, CT, US, 06320 Jul 14, 2017
Assistant Superintendent Operations- 90001483 - New Haven
New Haven, CT, US, 06519 Jul 14, 2017 0.00 mi Compliance D1 CT New-Haven-Assistant-Superintendent-Operations-90001483-New-Haven-CT-06519
New Haven, CT, US, 06519 Jul 14, 2017
District Station Manager II - 90000479 - Richmond
Richmond, VA, US, 23228 Jul 14, 2017 0.00 mi Regulatory C4 VA Richmond-District-Station-Manager-II-90000479-Richmond-VA-23228
Richmond, VA, US, 23228 Jul 14, 2017
Manager Train Operations - 90060908 - Boston
Boston, MA, US, 02210 Jul 14, 2017 0.00 mi Regulatory C4 MA Boston-Manager-Train-Operations-90060908-Boston-MA-02210
Boston, MA, US, 02210 Jul 14, 2017
Extra Board Station Services - 90160852 - Boston
Boston, MA, US, 02210 Jul 12, 2017 0.00 mi Standards BC171 MA Boston-Extra-Board-Station-Services-90160852-Boston-MA-02210
Boston, MA, US, 02210 Jul 12, 2017
Senior Director Compliance & Certifications - 90218343 - Wilmington
Wilmington, DE, US, 19801 Jul 12, 2017 0.00 mi Standards D4 DE Wilmington-Senior-Director-Compliance-&-Certifications-90218343-Wilmington-DE-19801
Wilmington, DE, US, 19801 Jul 12, 2017
Customer Service Representative - 90067904 - Carbondale
Carbondale, IL, US, 62901 Jul 7, 2017 0.00 mi Standards BN190 IL Carbondale-Customer-Service-Representative-90067904-Carbondale-IL-62901
Carbondale, IL, US, 62901 Jul 7, 2017
Senior Principal Business Process Specialist - 90217927 - Washington
US Jun 29, 2017 0.00 mi Regulatory D2 Senior-Principal-Business-Process-Specialist-90217927-Washington
US Jun 29, 2017
Onboard Services Trainee - Service/Train Attendant* - 90215575 - Raleigh
Raleigh, NC, US, 27601 Jun 25, 2017 0.00 mi Host Railroads SF123 NC Raleigh-Onboard-Services-Trainee-ServiceTrain-Attendant-90215575-Raleigh-NC-27601
Raleigh, NC, US, 27601 Jun 25, 2017