OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

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Station Mgr I - 90072100 - Philadelphia
Philadelphia, PA, US, 19104 Feb 14, 2020 0.00 mi Regulatory C2 PA Philadelphia-Station-Mgr-I-90072100-Philadelphia-PA-19104
Philadelphia, PA, US, 19104 Feb 14, 2020
OBS TRAINEE - TRAIN ATTENDANT/SERVICE ATTENDANT - 90266427 - Los Angeles
Los Angeles, CA, US, 90012 Feb 12, 2020 0.00 mi Host Railroads SF843 CA Los-Angeles-OBS-TRAINEE-TRAIN-ATTENDANTSERVICE-ATTENDANT-90266427-Los-Angeles-CA-90012
Los Angeles, CA, US, 90012 Feb 12, 2020
Mgr On Board Services - 90070823 - Sacramento
Sacramento, CA, US, 95814 Feb 11, 2020 0.00 mi Support Services (Internal Customers/Passengers) C3 CA Sacramento-Mgr-On-Board-Services-90070823-Sacramento-CA-95814
Sacramento, CA, US, 95814 Feb 11, 2020
OBS TRAINEE- LEAD SERVICE ATTENDANT - WASH DC - 90264315 - Washington
Washington, DC, US, 20002 Feb 6, 2020 0.00 mi Host Railroads SF523 DC Washington-OBS-TRAINEE-LEAD-SERVICE-ATTENDANT-WASH-DC-90264315-Washington-DC-20002
Washington, DC, US, 20002 Feb 6, 2020
OBS TRAINEE- LEAD SERVICE ATTENDANT - NEW YORK - 90261713 - New York
New York, NY, US, 10001 Feb 6, 2020 0.00 mi Host Railroads SF323 NY New-York-OBS-TRAINEE-LEAD-SERVICE-ATTENDANT-NEW-YORK-90261713-New-York-NY-10001
New York, NY, US, 10001 Feb 6, 2020
OBS TRAINEE - TRAIN ATTENDANT/SERVICE ATTENDANT - 90266264 - Chicago
Chicago, IL, US, 60607 Feb 4, 2020 0.00 mi Host Railroads SF733 IL Chicago-OBS-TRAINEE-TRAIN-ATTENDANTSERVICE-ATTENDANT-90266264-Chicago-IL-60607
Chicago, IL, US, 60607 Feb 4, 2020
On-Board Services TRAINEE - 90266798 - Seattle
Seattle, WA, US, 98134 Jan 29, 2020 0.00 mi Host Railroads SF123 WA Seattle-OBS-TRAINEE-90266798-Seattle-WA-98134
Seattle, WA, US, 98134 Jan 29, 2020
Station Mgr II - 90072105 - New York
New York, NY, US, 10001 Jan 28, 2020 0.00 mi Standards C3 NY New-York-Station-Mgr-II-90072105-New-York-NY-10001
New York, NY, US, 10001 Jan 28, 2020
Customer Service Representative - 90109045 - Ann Arbor
Ann Arbor, MI, US, 48104 Jan 27, 2020 0.00 mi Host Railroads BN190 MI Ann-Arbor-Customer-Service-Representative-90109045-Ann-Arbor-MI-48104
Ann Arbor, MI, US, 48104 Jan 27, 2020