OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

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Onboard Services Trainee - Service and Train Attendant* - 90236351 - Seattle
Seattle, WA, US, 98134 Aug 19, 2018 0.00 mi Host Railroads SF923 WA Seattle-Onboard-Services-Trainee-Service-and-Train-Attendant-90236351-Seattle-WA-98134
Seattle, WA, US, 98134 Aug 19, 2018
Baggageman/Mail - 90063436 - Baltimore
Baltimore, MD, US, 21201 Aug 16, 2018 0.00 mi Support Services (Internal Customers/Passengers) BC169 MD Baltimore-BaggagemanMail-90063436-Baltimore-MD-21201
Baltimore, MD, US, 21201 Aug 16, 2018
Onboard Services Trainee - Lead Service Attendant* - 90236545 - Oakland
Oakland, CA, US, 94607 Aug 12, 2018 0.00 mi Host Railroads SF853 CA Oakland-Onboard-Services-Trainee-Lead-Service-Attendant-90236545-Oakland-CA-94607
Oakland, CA, US, 94607 Aug 12, 2018
Onboard Services Trainee* Food Specialist - 90230342 - Los Angeles
Los Angeles, CA, US, 90012 Aug 9, 2018 0.00 mi Host Railroads SF843 CA Los-Angeles-Onboard-Services-Trainee-Food-Specialist-90230342-Los-Angeles-CA-90012
Los Angeles, CA, US, 90012 Aug 9, 2018
Customer Service Representative - 90056554 - Denver
Denver, CO, US, 80202 Aug 4, 2018 0.00 mi Regulatory BN190 CO Denver-Customer-Service-Representative-90056554-Denver-CO-80202
Denver, CO, US, 80202 Aug 4, 2018
Baggage Hired after 10/01/1991 - 90035045 - New York
New York, NY, US, 10001 Aug 2, 2018 0.00 mi Support Services (Internal Customers/Passengers) BC169 NY New-York-Baggage-Hired-after-10011991-90035045-New-York-NY-10001
New York, NY, US, 10001 Aug 2, 2018
Customer Service Representative - 90102781 - South Bend
South Bend, IN, US, 46628 Jul 31, 2018 0.00 mi Regulatory BN190 IN South-Bend-Customer-Service-Representative-90102781-South-Bend-IN-46628
South Bend, IN, US, 46628 Jul 31, 2018
Usher/Gateman Ful - 90069576 - New York
New York, NY, US, 10001 Jul 30, 2018 0.00 mi CETC System BC162 NY New-York-UsherGateman-Ful-90069576-New-York-NY-10001
New York, NY, US, 10001 Jul 30, 2018
Baggageman - 90155455 - Rensselaer
Rensselaer, NY, US, 12144 Jul 27, 2018 0.00 mi Hospitality (External Customers) BT110 NY Rensselaer-Red-CapBaggageman-90155455-Rensselaer-NY-12144
Rensselaer, NY, US, 12144 Jul 27, 2018